1. How can I change a password for my domain and primary POP3 email account?

Go to your cPanel Control Panel at http://www.yourdomain.com/cpanel and click on "Change Password" link and follow the instructions

2. How do I change passwords for secondary POP3 email accounts?

Go to your cPanel Control Panel at http://www.yourdomain.com/cpanel, click the "Mail" icon, then click on "Add/Remove Accounts". Any secondary email accounts you have set up will be listed. On the far right side of the list, click on "Change Pass" for the appropriate account.

3. I can't access my cPanel Control Panel because I've lost my password and I can't read my password in any of my FTP or email settings because it's all asterisks.

You will need to send us an email from the same email address you used to sign up for your hosting account, or from your domain email address, or from the same email address as what your domain registrar shows as the Registrant (legal owner) of your domain name. We can either provide you with a new password or reset your old one. If you have changed your primary password since getting your hosting account, we will not be able to reset your old password because passwords are one-way encrypted and even we can't pull up whatever your newer password was. In that case we will create a brand new one for you.

4. How do I password protect a specific page or directory in my web site?

To password-protect specific pages or areas of your web site, you can use either the Password Protect Directories feature in your cPanel, or if you are familiar with .htaccess Files you can use .htaccess to assign a password to a specific area of your site. If you want to protect a specific page, you must first create a special directory for it, put the page into the new folder, and then assign username and password access for that folder. NOTE: If you are using FrontPage you cannot use the Password Protect feature in your cPanel. See special instructions for FrontPage users on the FrontPage FAQ page .

As always, if you need any help at all, feel free to email us at support@cvmhosting.com.